London Home Removals

Response from the owner:Dear Christine, Thank you so much for your wonderful review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted that Billie-Jane and Lauren were able to help organise your move at such short notice and kept everything clear and straightforward throughout. We will also be sure to pass your kind words on to Alex and the team for their excellent work at both ends of the move. It is great to hear that, even with the additional van needed on the day, you felt the service offered good value and that we helped take the stress out of moving. We completely understand the feeling of being surrounded by boxes afterwards! An unpacking service would certainly be handy, but we hope you are settling in well and enjoying your new home. Thank you again for your recommendation and for choosing Burke & Wills. Your feedback means a great deal to the whole team.

Response from the owner:Dear Chris, Thank you for your fantastic review and for continuing to choose Burke & Wills over the years. We really appreciate your loyalty and continued trust in our team. It is wonderful to hear that the standard of service has remained consistently high and that the team continue to be friendly, efficient and respectful of your belongings. Moving days can throw up all sorts of challenges, from difficult parking to awkward manoeuvres, so we are particularly pleased that the crew remained calm and professional throughout. Thank you again for your continued support and kind words. It means a great deal to the whole Burke & Wills team, and we look forward to helping you again in the future.

Response from the owner:Dear Beth, Thank you for your wonderful review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that both our office team and the moving crew helped make your move so seamless. Getting you out of your old property and into your new home in around two hours is fantastic, and we are so pleased everything ran smoothly from start to finish. Thank you again for your recommendation and kind words. Your feedback means a great deal to the whole Burke & Wills team, and we hope to help you again in the future.

Response from the owner:Dear William, Thank you for taking the time to share your feedback. We really appreciate your kind comments about the efficiency of our packing and transport service. We are sorry to hear that there was some minor damage to your furniture. We take the care of our customers' belongings very seriously and appreciate you bringing this to our attention. We also appreciate your comments regarding the payment structure for our removals teams. While this is an internal matter, we understand your point about consistency and how this could affect the customer experience, and we will take your feedback on board. Thank you again for choosing Burke & Wills and for sharing your experience. Your feedback is valuable to us as we continue to improve our service.

Response from the owner:Dear Keith, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that Billie-Jane was so helpful, patient and understanding throughout the planning of your move. Moving dates can certainly change and plans can get a little complicated, so it is great to know she helped make the process easier for you. We are also pleased to hear that the team handled the tough parking and busy moving day with such a positive attitude. Keeping things moving while still having a smile and a joke is exactly the approach we want from our crews. Thank you again for your kind words and support. We would be delighted to help you again whenever you next need us.

Response from the owner:Dear Eddie, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that the team helped make what must have been a particularly significant move, involving two properties and your mum moving in with you, feel as stress free as possible. It is especially lovely to hear that the team were so respectful and considerate towards your mum throughout the move. We completely understand that moving day can be busy and sometimes a little chaotic, so their patience and understanding mean a great deal. Thank you again for your kind words and for recognising the team. We will be sure to pass your feedback on to them. We hope to be of assistance again in the future.

Response from the owner:Dear James, Thank you for your fantastic review and for choosing Burke & Wills again after all these years. We really appreciate your continued trust and support. It is wonderful to hear that we were able to help with your move from London to Nottingham and that, once again, the team provided such a friendly, efficient and professional service. We are delighted that everything was packed and moved with no fuss and that the team were helpful, polite and easy to work with throughout. Thank you again for your recommendation and for coming back to Burke & Wills after 16 years. It means a great deal to the whole team, and we wish you all the very best in your new home.

Response from the owner:Dear Mel, Thank you for your wonderful review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that everything was easy to arrange and that the packing and moving team were so friendly, helpful and hardworking. It is especially pleasing to know that they went the extra mile to make sure you were all set up for your first night in Bath and helped take some of the stress out of the move. Thank you again for your kind words and for recognising the whole crew. Your feedback means a great deal to the Burke & Wills team, and we wish you all the very best in your new home.

Response from the owner:Dear Naomi, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that Billie-Jane was so helpful and responsive throughout the planning of your move, and that Brandon and the team provided such an excellent service on the day. It is great to know everything was packed with care and that the team worked so efficiently to get you moved out and settled into your new home. Thank you again for your kind words and support. Your feedback means a great deal to the whole Burke & Wills team, and we hope to help you again in the future.

Response from the owner:Dear Ada, Thank you so much for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that the team were professional, friendly, careful and hardworking throughout your move. It is great to know they took on the challenge of moving your particularly heavy furniture upstairs without hesitation and handled everything with such care. We are especially pleased that the team helped make what could have been a stressful move feel completely effortless, and that everything arrived safely and was placed exactly where you wanted it. Thank you again for your wonderful recommendation and kind words. Your feedback means a great deal to the whole Burke & Wills team, and we look forward to helping you again in the future.

Response from the owner:Dear Jill, Thank you for your wonderful review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that everyone you dealt with was helpful and polite, and that our removals and packing team were so hardworking and cheerful throughout your move. It means a great deal to know that you felt your belongings were looked after with such care. Thank you again for your kind words and support. We are so pleased we could make your move a positive experience, and we hope to help you again in the future.

Response from the owner:Dear Clay, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that Billie-Jane and Mark provided such great communication beforehand and that the team made your moving day so straightforward. It sounds like they had quite a challenge with the apartment, so it is fantastic to know they handled everything efficiently while keeping the atmosphere positive and enjoyable. We are especially pleased that the team helped make your move feel stress free. Thank you again for your recommendation and kind words. They mean a great deal to the whole Burke & Wills team.

Response from the owner:Dear Alexandra, Thank you so much for your fantastic and detailed review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that the packing service made such a difference and helped take away the stress of preparing fragile items, especially with the team getting almost everything packed in just a few hours. It is also great to hear that the moving team were friendly, reassuring and worked so hard on the day. We know moving house is a big job, so our aim is to take as much of the physical work and stress away from you as possible. We also appreciate your understanding regarding the address and are pleased that the team were able to adapt quickly and make sure the correct number of vans were provided. Thank you again for your 10/10 recommendation and for choosing Burke & Wills. Your kind words mean a great deal to the whole team, and we hope to help you again in the future.

Response from the owner:Dear Adil, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that the team did such a fabulous job across both days and made your move feel completely seamless. It is particularly pleasing to hear that they were able to accommodate your last-minute requests without hesitation. A special thank you for mentioning Alfie. We will be sure to pass your kind words on to him and the wider team. Thank you again for your recommendation and support. We look forward to helping you again in the future.

Response from the owner:Hi Sharon We are delighted to hear that your move from West Kensington to Tooting went smoothly. Amy Butcher and the Gentlemen and a Van team will be pleased to know their helpfulness and efficiency made such a positive impression. Your recommendation is greatly appreciated Best regards Burke & Wills Removals Ltd

Response from the owner:Dear Katelyn, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that Billie-Jane was such a pleasure to deal with when arranging your move, and that the team provided an efficient and professional service on the day. It is particularly pleasing to know that everything was packed and moved carefully, with no breakages or damage to your property. We will be sure to pass your kind words on to Billie-Jane and the team. Thank you again for your support and recommendation. We hope to help you again in the future.

Response from the owner:Dear Marcus, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that you found the service prompt, professional and careful with your belongings. It means even more to know that you have used us before and continue to choose Burke & Wills for your moves. Thank you for your continued trust, support and recommendation. We look forward to helping you again and again in the future!

Response from the owner:Dear J, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills and Gentleman & A Van. We are delighted to hear that you found our packing service calm, well organised and smooth, especially as it was your first time using a packing service. It is great to know the team worked efficiently without rushing and helped make the whole process feel straightforward. Thank you again for your recommendation and kind words. Your feedback means a great deal to both teams, and we hope to help you again in the future.

Response from the owner:Dear Liam, Thank you for your fantastic review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that the team provided such an excellent service across both days. It is great to know they worked flat out and remained patient and professional while waiting for the keys, especially when delays are outside everyone's control. We are also particularly pleased to hear that everything arrived safely with not a single breakage or lost item. Thank you for your kind words and support, they mean a great deal to the whole Burke & Wills team. We hope to have the opportunity to help you again in the future.

Response from the owner:Dear Robin, Thank you so much for your fantastic and detailed review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that Billie-Jane and Mark made the quoting process clear and straightforward, and that Ajay and the team delivered such a professional service on moving day. It is wonderful to know that their experience, organisation, speed and hard work helped make your move completely stress free. A special thank you for mentioning Ajay and Jamal. We will be sure to pass your kind words on to them and the wider team. We are also especially pleased to hear that all your china and delicate glasses arrived safely and intact. Thank you again for your kind words and recommendation. It means a great deal to the whole Burke & Wills team, and we hope to help you again in the future.

Response from the owner:Dear Polly, Thank you for your wonderful review. We really appreciate you taking the time to share your experience with Burke & Wills. We are delighted to hear that the team arrived punctually and provided such a friendly and efficient service. It is great to know they were able to carefully dismantle and pack your larger furniture and have everything moved into storage in under three hours. Thank you again for your recommendation and kind words. Your feedback means a great deal to the whole Burke & Wills team, and we hope to help you again in the future.

Response from the owner:Dear Ed, Thank you for your fantastic review, we really appreciate your kind words. We are delighted to hear that the team made your house move such a positive experience. It is great to know everything was packed safely, clearly labelled and moved efficiently, and that the team’s friendly and helpful approach made a real difference. Thank you for your recommendation. It means a great deal to the whole team.

Response from the owner:Dear Fergus, Thank you so much for your fantastic and detailed review. We truly appreciate you taking the time to share your experience. We are delighted to hear that Jason, Phil, Serge, Jonny and Billy all played a part in making your move such a success. It is especially rewarding to know that the team's professionalism, flexibility and hard work stood out, particularly while working through another very hot day and accommodating your young family throughout the move. Your comments about the difference in service compared with others mean a great deal to us. We take great pride in delivering a professional, high quality service from the initial survey through to moving day, so it is wonderful to know this was reflected in your experience. Thank you again for your recommendation and your kind words. We wish you and your family every happiness in your new home.

Response from the owner:Dear Millie, Thank you for your wonderful review, we really appreciate your kind words. We are delighted to hear that the team made your move such a positive experience and helped make what can often be a stressful day feel seamless. Thank you for your recommendation and for taking the time to share your experience. It means a great deal to us, and we hope to help you again in the future.

Response from the owner:Dear Monica, Thank you for your 5 star review, we really appreciate your support. We are delighted to hear that you would recommend Burke & Wills Removals for moving services. Thank you again for taking the time to leave your feedback. It means a great deal to us, and we hope to help you again in the future.